F R E I C H A T
Do you offer phone support?

Our support is only offered through a ticket based system at this time. We’ve found this method to be the most efficient means to assist customers since it allows issues to be easily tracked and relevant information to be indexed. But our number is provided in the contact us page, we will surely assist if

How long does it take to get a response from support?

Response times vary based on ticket volume but we do our best to respond to all tickets within several hours or the next business day. The average time is 3-6 hours.

What types of issues does support cover?

Our support team will assist with initial Software installation, general questions related to the script and technical errors encountered during the normal use of unmodified script.

Do I get support with my purchase?

We provide priority support for the duration of your subscription. Our excellent team of in-house support personnel are extremely knowledgeable and dedicated to providing the highest level of customer service.

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